​Mount Elgon Eco Tours

Last Updated: 01/01/2026

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Mount Elgon Eco Tours is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or book a tour with us.

By using our website, you agree to the terms outlined in this policy.

 

1️⃣ Information We Collect

We may collect the following personal information when you:

• Fill out a contact form

• Make a booking inquiry

• Communicate with us via email or WhatsApp

 

Personal Information

• Full name

• Email address

• Phone number

• Nationality

• Booking details

• Payment information (where applicable)

 

Non-Personal Information

• IP address

• Browser type

• Device information

• Pages visited on our website

 

2️⃣ How We Use Your Information

We use your information to:

• Respond to inquiries

• Confirm and manage tour bookings

• Provide customer support

• Send important updates about your trip

• Improve our website and services

• Comply with legal requirements

We do not sell, rent, or trade your personal information to third parties.

 

3️⃣ Cookies and Tracking Technologies

Our website may use cookies and similar tracking tools to:

• Improve user experience

• Analyze website traffic

• Understand visitor behavior

You can choose to disable cookies through your browser settings.

 

4️⃣ Data Protection and Security

We take reasonable security measures to protect your personal information, including:

• Secure website hosting

• SSL encryption (HTTPS)

• Limited access to customer data

• Secure communication channels

While we strive to protect your data, no online transmission is 100% secure.

 

5️⃣ Sharing of Information

We may share your information only when necessary with:

• Payment service providers

• Government authorities (if required by law)

• National park authorities for permit processing

All third parties are required to protect your information.

 

6️⃣ Your Rights

You have the right to:

• Request access to your personal data

• Request correction of inaccurate information

• Request deletion of your data (where legally permitted)

• Withdraw consent for marketing communications

To exercise these rights, please contact us.

 

7️⃣ International Visitors

Mount Elgon Eco Tours operates in Uganda and welcomes international travelers. If you are visiting from outside Uganda, please note that your information may be processed in Uganda.

 

8️⃣ Third-Party Links

Our website may contain links to third-party websites (such as social media platforms). We are not responsible for the privacy practices of those websites.

 

9️⃣ Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

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